Frequently Asked Questions (FAQ)

  • Where can I buy Viladi products?

    Viladi snacks are available at most supermarkets and retail stores across Syria, as well as in several Arab countries including Iraq, Lebanon, Jordan, Saudi Arabia, and Sudan.
    We are actively expanding our distribution and offer dedicated support for wholesalers and regional distributors.

  • Are Viladi products healthy and safe?

    Yes. At Viladi, we prioritize safety and quality by using premium ingredients and applying strict food safety standards at every stage of production.
    We use carefully selected vegetable oils and ensure fat and salt levels remain within healthy limits.

  • Are your products Halal?

    Absolutely. All Viladi products are made with 100% Halal-certified ingredients and undergo rigorous health and quality inspections.

  • What’s the difference between your snack brands?

    Each of our sub-brands offers a unique taste experience:

    Viladi Puff : -Light, fun snacks for kids and adults with playful flavors.

    Viladi Corn : -Bold, crunchy roasted corn with savory seasonings.

    Timali Corn – Edgy, modern corn snacks with intense flavor profiles.

    TikaPop : – Lightly flavored popcorn, perfect for movie nights and gatherings.

  • Do you offer direct delivery to consumers?

    Currently, we do not provide direct sales from our factory to individual consumers.
    However, we’re happy to guide you to the nearest authorized retailer or distributor. Just get in touch!

  • How can I become a distributor or business partner?

    We welcome collaboration with local and international distributors and wholesalers.
    Please reach out via our Contact Us page or email:
    📧 sales@villadifoodindustries.com

  • What flavors are available in your products?

    Our flavor range includes both sweet and savory favorites, such as:
    Ketchup, Cheddar Cheese, Pizza, Noodles, Barbecue
    Strawberry, Mixed Fruits, Vanilla, Chocolate
    Japanese Pepper, Sweet Corn, Parmesan, and more.

  • Are your snacks suitable for children?

    Yes! Many of our products — especially Viladi Puff and TikaPop — are kid-friendly, suitable for children above 3 years old.
    All flavors are designed to be enjoyable and safe. Parental supervision is always recommended for younger kids.

  • Can I follow your updates on social media?

    Definitely! We're highly active on social media — sharing our latest products, behind-the-scenes content, and special offers.
    📱 Instagram: @villadico
    📘 Facebook: Villadi Co.

  • Can Viladi products be exported to other countries?

    Yes. Our products are export-ready and meet the food safety and packaging standards required in Arab markets.
    We currently export to Iraq, Lebanon, Jordan, Saudi Arabia, and Sudan, and we are actively expanding into new regions.

  • Do you hold quality certifications or export documents?

    Yes. We comply with strict food manufacturing regulations and provide full documentation for export, including:

    Certificate of Origin

    Laboratory Analysis Reports (from certified labs)

    Commercial Invoices & Technical Specifications

    Compliance Certificates (upon request)

  • Can I customize packaging or flavors for my market?

    Yes. We offer customization options for flavors, packaging, and labeling to suit the preferences of different markets or clients.
    This includes private packaging designs and multi-language labels.
    Note: Minimum order quantities apply for custom production.

  • What partnership models do you offer?

    We’re open to various forms of B2B collaboration, such as:

    Exclusive regional distribution

    Sales agency representation

    Wholesale importing

    Private Label production

    Feel free to contact us to discuss opportunities:
    📧 sales@villadifoodindustries.com

  • What is the minimum order quantity (MOQ) for exports?

    The MOQ depends on the destination and product type.
    Generally, orders start from one 20-ft container or equivalent volume.
    We provide customized quotations based on quantity and shipping destination.

  • Can you assist with shipping or delivery to port?

    Yes. We work with experienced local and international freight companies and can coordinate delivery under various incoterms:

    Ex-Works (EXW) – Factory pickup

    FOB – Latakia or Tartous port

    CIF – Available upon request

  • How do I request a price quote?

    Please send an email or use the contact form on our website with the following details:

    Company Name

    Country of Operation

    Product Range of Interest

    Estimated Quantities

    📧 sales@villadifoodindustries.com
    📞 (Business WhatsApp will be provided soon)

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